Meet Guide Path’s founder, Rebecca Adelman, Esq., in this insightful video as she introduces Guide Path—a pioneering initiative aimed at transforming senior living through education, risk management, and culture change.
What Does it Mean to be Guide Path Certified?
With rising costs, growing expectations from residents and families, and increasing regulation, and skyrocketing claims and litigation, it may feel as if social, operational and organizational challenges are too great to overcome. The Guide Path Certification Program is the only certification and enterprise risk management program that fills the gaps in communication, education, and implementation to reduce losses, improve care quality and community satisfaction through community-wide expectations and risk management initiatives.
Senior living communities who participate in the Guide Path Certification Program gain valuable knowledge and skills that will collectively contribute to the larger goal of implementing positive culture change in their community. Certified Guide Path communities can boast nearly 65% compliance with state and federal regulations.
How Does the Certification Program Work?
While the process of “culture change” in senior living has been emerging over the past two decades through a variety of models, there is an unmet need for sustained transformational experiences of healthcare leaders and providers that focus on exploring, collaborating, and coordinating their goals and values with those of residents, families and other caregivers and healthcare leaders.
Guide Path is the only comprehensive solution to loss reduction and culture change. The program consists of nine one-hour courses taught by well-known, industry-leading subject matter experts. Each module focuses on a critical area, like communication strategies, resident engagement, risk management, and compliance.
What Truly Sets Guide Path’s Certification Apart?
The Guide Path Certification Program was developed based on decades of litigation, claims, and risk management experiences that have identified the key drivers of complaints, grievances, and other negative events. Guide Path is a low-cost, high-impact solution to the central issues that result in financial, reputational, regulatory citations and other losses.
The barrier to real culture change and risk management in senior living for the past several decades has been the lack of actionable process improvement plans. Guide Path’s success is based on the Community Commitment Plan. All communities who participate in the certification program create actionable plans for each module, called Community Commitment Plans. These Community Commitment Plans developed by your team are concrete plans for implementing the learning, recommendations and other initiatives from each module and extend the learning into the community to other staff, residents and families to engage everyone in sustainable improved processes. All Guide Path Certified Communities gain nine customized actionable initiatives to drive change community-wide. The Guide Path team provides support, extended learning opportunities and a host of other resources for certificated communities.
Guide Path’s Impact
Whether you experience the senior living healthcare system as a staff member, a resident, or a family member, each person’s perspective is unique to their life experience and current circumstances. There can be intense emotions for everyone, especially at a time when there are extraordinary societal pressures impacting our daily lives. Truly understanding what matters to each person is more than just asking a few questions. That’s what Guide Path does differently.
Paige Hector
Clinical Educator in Post-Acute and Long-Term Care Facilities
Founder of Paige Ahead