In a groundbreaking collaboration, Guide Path, a leader in senior living culture change and risk management, has entered a strategic partnership with PCH Mutual Insurance to bring innovative, person-centered care and risk mitigation solutions to over 3,900 residential care homes nationwide. PCH Mutual, an early adopter of Guide Path’s Resident and Family Insights Survey Suite, will offer these resources as a cutting-edge tool that provides a comprehensive risk rating and actionable solutions to manage the expectations of residents and their families, enhancing the overall care experience.
This partnership represents a significant advancement for the senior living industry, where the balance between high-quality care and risk management is critical. Through Guide Path’s risk management solutions, PCH Mutual communities will be empowered with a robust framework to elevate care standards, reduce risk, and enrich the resident care experience.
“We are honored to collaborate with PCH Mutual on this critical initiative. The Resident and Family Insights Survey Suite with its family education series will revolutionize how senior living communities manage risk by focusing on expectations management, a key driver of satisfaction and safety,” said Rebecca Adelman, Esq., Chief Visionary Officer and Founder of Guide Path. “Julie Bordo’s leadership has been instrumental in this partnership, and we are excited to work together to make a lasting impact on senior living care.”
PCH Mutual is a non-profit insurance provider specifically designed for closely held and family-owned long-term care communities. Owned by caregivers, PCH Mutual focuses on sharing risk collectively and providing top-rated insurance without a profit motive. The organization values transparency, encouraging open communication without fear of penalty. PCH Mutual specializes in the adult care industry and has achieved the highest financial stability rating from Demotech, ensuring long-term reliability.
”PCH Mutual is thrilled to offer this singular set of tools from Guide Path to make it easier for our members to provide compassionate care,” said Julie M. Bordo, President and CEO, PCH Mutual Insurance Co.
As Guide Path and PCH Mutual come together, this collaboration marks the beginning of more enhanced protection for both communities and residents while helping set up the highest standard of care accessible to all. Together, we are paving the way for a safer, more secure future in care. For more information on Guide Path and our dedication to risk mitigation and innovation in care visit guidepathllc.com.
